Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: March 02, 2026

Introduction

Bikolpo Live ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online examination platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

  • • Name and contact information
  • • Email address and phone number
  • • Educational institution details
  • • Student ID and academic information
  • • Profile pictures (optional)

Usage Information

  • • Exam performance and results
  • • Login times and session data
  • • Device and browser information
  • • IP address and location data
  • • Platform interaction patterns

Sensitive Information

We may collect sensitive information such as academic records, exam answers, and performance data. This information is collected solely for educational purposes and is handled with the highest level of security.

How We Use Your Information

Educational Services

Providing online examinations, tracking academic progress, and delivering educational content.

Account Management

Creating and managing user accounts, authenticating users, and providing customer support.

Analytics & Improvement

Analyzing usage patterns to improve our services and develop new features.

Communication

Sending important updates, exam notifications, and responding to inquiries.

Data Protection & Security

Security Measures

  • • SSL/TLS encryption for data transmission
  • • Secure database storage with encryption
  • • Regular security audits and updates
  • • Access controls and authentication
  • • Regular data backups
  • • Employee training on data protection
  • • Incident response procedures
  • • Compliance with security standards

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Academic records may be retained for extended periods as required by educational regulations.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about our cookie usage, please refer to our Cookies Policy.

Your Rights

Access

Request access to your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your data

Portability

Request data in a portable format

Restriction

Request restriction of processing

Objection

Object to certain processing activities

Contact Us

Questions About This Privacy Policy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.